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FAQ
WHERE ARE YOU LOCATED?
Scientist Apparel is a US-based brand focused on science-inspired t-shirts.
Designed for researchers, healthcare professionals, and anyone who feels connected to science culture.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally.
Shipping times and costs may vary depending on your location.
WHAT SIZE WOULD FIT ME BEST?
We include a size chart on every product page to help you choose the right fit.
For a fitted look, order your usual size (or size down).
For a relaxed fit, size up.
Still unsure? Contact us at support@scientistapparel.co — we’re happy to help.
I MADE A MISTAKE WHEN FILLING OUT MY ORDER DETAILS, HOW CAN I CORRECT IT?
Need to update your shipping address, size, or order details? Email support@scientistapparel.co as soon as possible.
We can only make changes if your order hasn’t been processed yet.
HOW LONG WILL IT TAKE TO MY ORDER TO ARRIVE?
All products are printed to order.
Orders are typically processed within 1–3 business days.
Estimated delivery times:
• United States: 5–10 business days
• Canada: 5–10 business days
• United Kingdom: 5–10 business days
• Europe: 7–14 business days
• Rest of the world: 10–20 business days
Please note that delivery times may vary depending on your location and seasonal demand.
WILL I GET A TRACKING NUMBER FOR MY ORDER?
We process and ship orders as quickly as possible.
Once your order ships, you’ll receive an email with a tracking number to follow its progress. Delivery times vary by location.
HOW DOES THE RETURN POLICY WORKS?
Our products are printed to order, so we don’t accept returns for sizing or preference changes.
That said, we offer a 100% satisfaction guarantee for items that arrive incorrect, damaged, or defective.
If there’s an issue, contact support@scientistapparel.co within 30 days of delivery, and we’ll make it right.
For full details, please visit our Return Policy page.
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our customer support team at support@scientistapparel.co. We aim to respond to all inquiries within 24-72 hours.